AI Voice Agents
Natural spoken conversations over real phone lines, with sub-second response latency.
- Answers on the first ring, every time
- Hundreds of simultaneous calls, no queue
- Transfers to a human with full context
Live in 3–7 days
Your phone lines, answered by AI that actually does the work.
Troika Tech builds fully managed AI voice and calling agents for Indian businesses. They qualify leads, book appointments, handle support calls — and write every outcome straight into your CRM. In 11+ Indian languages, around the clock.
No pitch deck. We call you, in your language, on your actual use case.
Outbound · Live
Lead qualification · Hinglish
- Namaste! Troika Tech se bol raha hoon. Is this a good time?
- Haan, boliye.
- You enquired about a 2BHK in Andheri. What's your budget range?
- Around 1.8 crore. Site visit possible this weekend?
- Saturday 11 AM is open. Booking it now — confirmation on WhatsApp.
Lead written to CRM · Site visit booked · WhatsApp sent
- Automating Indian business since
- 2012Automating Indian business since
- Clients served
- 6,000+Clients served
- Industries deployed into
- 40+Industries deployed into
- Indian languages live
- 11+Indian languages live
What we do
Four things, built to work together
Most vendors sell you a voice. We build the system behind it — because the conversation is the front end, and the workflow is where the return actually lives.
AI Calling Agents
Inbound and outbound campaigns that qualify, book, remind and follow up at scale.
- Lead qualification within seconds of enquiry
- Smart voicemail detection cuts wasted spend
- The follow-up calls humans never make
AI Chat Agents
The same reasoning engine delivered over your website, app or WhatsApp.
- Website, WhatsApp and in-app coverage
- Full conversation history retained
- Escalates cleanly to your team
Workflow Automation
The layer that turns a good demo into a system your pipeline actually runs on.
- CRM writes as the call happens
- Calendar bookings confirmed live
- Webhooks into your existing stack
How it works
Four layers. The last one is the one that matters.
Every functional AI voice agent is the same four layers in tight coordination. Demos show you layer two — the beautiful voice. Spend your scrutiny on layer four.
Telephony
A virtual line connects the agent to the real phone network — dialling, caller ID, routing, and network-level compliance.
Voice pipeline
Speech to text, and back to realistic synthesised speech. The full round trip finishes in under a second, because people notice pauses.
Logic engine
Your objectives, brand guidelines, objection handling and knowledge base. It reads intent and decides what to say or do next.
Backend automation
Tool calls and webhooks let the agent act — write the lead, hit the booking endpoint, fire the WhatsApp. This is where the return lives.
The question we ask every client to ask us: what happens after the call ends? If a vendor cannot show you the CRM write, the WhatsApp follow-up and the live transfer with context, you are being sold a demo, not a system.
Deployment
From kickoff to live pilot in a week
The technology stopped being the bottleneck some time ago. Clarity about your own process is the only thing that slows deployments now.
Pick one conversation
Your most repetitive call, not your most complex. Lead qualification and appointment reminders are the usual first deployments.
Define the outcome
“Lead qualified with budget and timeline captured, hot leads transferred live” is an outcome. We build the paths to reach it.
Connect your systems
CRM, calendar and WhatsApp wired before launch, so outcomes log automatically and follow-ups trigger on their own.
Pilot on real numbers
500 to 1,000 live calls. You read the transcripts and recordings, then judge from evidence rather than a demo reel.
Scale what works
Hot, complex and sensitive calls route to your people. The agent owns everything else. Then we expand to the next conversation.
Industries
Where AI calling earns its keep
The pattern is always the same shape: high conversation volume, repeatable structure, and a clear outcome per call. That is the sweet spot.
Real Estate
Portal lead qualification, site-visit booking
Healthcare
Appointments, test prep, report-ready calls
Education
Admission enquiries, counselling, fee reminders
Automotive
Test drives, service and renewal reminders
Hospitality
Reservations, banquet leads, guest feedback
Financial Services
Payment reminders, structured collections
E-commerce
COD verification, delivery confirmation
Logistics
Pickup scheduling, status updates
Not on the list? The test is not your sector — it is whether you have a call your team makes over and over with a predictable outcome. If you do, it is a candidate.
Why Troika Tech
Managed execution, not a login and good luck
Licensed platforms hand you a dashboard and a documentation link. Everything that makes an agent actually work then lands on your team. That is why so many deployments stall after an impressive demo.
Fully managed, not licensed
We own the conversation design, compliance registration, CRM integration and weekly tuning. You are not handed a dashboard and a docs link.
Built for how India talks
11+ Indian languages including natural Hinglish switching mid-sentence, which is how customers in Tier 2 and Tier 3 markets actually speak.
Compliance engineered in
TRAI calling windows, DND scrubbing and opt-out handling enforced at platform level. DLT registration handled during onboarding.
Live in 3 to 7 days
A working pilot inside a week. If a provider quotes months for a calling pilot, something behind the scenes is manual.
You only pay for real talk time
Per-second INR billing with smart voicemail detection, so spend maps to actual human conversations rather than rounded-up minutes.
Honest about the limits
AI does not close high-trust, high-ticket deals. It qualifies, nurtures, books and reminds, then hands your closer a warm lead with context.
Questions
What people ask before they commit
An AI voice agent is software that holds a real spoken conversation over the phone. It listens, understands what the caller means, decides what to do next, and replies in a human-sounding voice in under a second. Unlike an IVR menu, nobody presses 1 for sales.
IVR is a rigid menu that routes but never converses. A chatbot answers when spoken to and stops there. An AI agent understands intent, handles interruptions and language switching mid-call, and executes real actions like booking an appointment or updating your CRM during the conversation.
Our live deployments run in 11+ Indian languages including Hindi, Marathi, Tamil and Telugu, plus natural Hinglish mixtures where callers switch language mid-sentence. We will run a demo call in the specific language you need before you commit.
Ours is. DND scrubbing, calling-window restrictions and opt-out handling are built into the platform rather than added afterwards, and DLT registration is handled as part of onboarding. Compliance bolted on later is how businesses end up with blocked numbers.
Three to seven days for a working pilot. The technology stopped being the bottleneck some time ago — clarity about your own process is the only thing that slows deployments now.
It transfers to a human operator with the full conversation context attached, so the customer never repeats themselves. You define during onboarding which situations always go to a person.
The fastest way to judge a voice agent is to be called by one
Tell us your use case and the language your customers speak. We will run a live demo call in under 15 minutes — on your scenario, not a scripted showreel.
Mumbai, Maharashtra · Serving businesses across India since 2012